How it works
Learn how FlashReply is designed to connect a supported WhatsApp number, organize customer conversations, configure your team, build follow-up processes and introduce automation as your business grows.
New WhatsApp message
From any connected number
Message contains “price”
Share the price list
24 hours, if no reply
then send a permitted follow-up
Route to Sales team
Getting set up
Choose a connected-device session or the official WhatsApp Business Platform. We'll confirm what's available for your number.
Bring chats into a shared inbox with labels, status and customer details beside each conversation.
Invite teammates, set roles and decide how new conversations are assigned.
Turn enquiries into leads with stages, tasks and reminders so nothing depends on memory.
Add chatbots, workflows, campaigns and FlashBot AI when your process is ready for them.
Sales & customer journey
Hi, I'm interested in the weekend batch
From: Weekend batch ad
Capture
A customer messages your business through WhatsApp or a connected lead-generation source.
The enquiry is linked to customer details and directed to the right team or automation.
Your team or configured assistant responds, answers questions and captures important information.
Create a lead, assign an owner, update the sales pipeline and plan the next action.
Reminders and permitted automated journeys help keep your customer process moving.
Use conversation and sales data to understand how enquiries progress and where improvements are needed.
One connected journey. From first interest to lasting customer relationships.
WhatsApp connection options
Businesses have different communication requirements. FlashReply is being designed around flexible connection options, with capabilities and availability clearly identified.
Option 1
For businesses exploring linked-device WhatsApp connectivity.
Connect through a supported QR-linked session for messaging capabilities that the chosen integration can provide.
This connection method relies on unofficial WhatsApp Web technology. It is not an official Meta Business API integration and may carry account restrictions, interruptions and feature limitations.
order_update
Template
appointment_reminder
Template
Customer service window
Conversation
Option 2
For businesses that want official API-based customer communication.
Use supported Meta Business Platform capabilities, such as approved templates, customer service messaging, interactive experiences and eligible business integrations.
Setup, messaging charges and available functions depend on Meta requirements and account eligibility.
Available connection methods, limitations and eligibility will be confirmed during onboarding.
Don't let disorganized conversations, delayed responses and missed follow-ups hold your business back. Bring your team, leads, customer communication and business processes closer together with FlashReply.
Less chasing. More conversations that move forward.
Tell us about your business and the WhatsApp workflows you want to improve.