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Analytics

Track response activity, workloads, campaigns, pipeline movement and business outcomes.

Conversations · last 7 days

All teams

0m 12s

Avg. first response

0

Open conversations

0

New leads

Lead progress

By day

The problem

Why teams need it

You know the team is busy. You can't see how fast customers get answers, where leads stall, or which campaign started the conversations that closed.

Who it's for

  • Business owners
  • Team leads
  • Marketing teams

What you can do

What Analytics helps your team accomplish

01

Response activity

Understand how quickly conversations are picked up and answered.

02

Team workload

See open conversations and activity per person.

03

Pipeline movement

Follow how leads progress between stages.

04

Campaign engagement

Connect messages sent to conversations that followed.

A realistic example

How it plays out

An illustrative scenario showing how the pieces are designed to fit together.

A Monday review

  1. 1

    The owner opens last week's overview.

  2. 2

    Response times on Saturday stand out.

  3. 3

    Unassigned weekend chats explain the delay.

  4. 4

    A weekend rota and an auto-reply are set up.

Availability & limits

What to know before you rely on it

FlashReply is preparing its product offering. We'd rather be clear about limits than promise everything.

  • Available metrics depend on the connection method and the data it provides.
  • Published results will use verified definitions and time periods.
Feature availability depends on your connection method, plan and launch status. We'll confirm what applies to you during onboarding.

Works with

FAQ

Analytics — questions, answered

Straight answers about what FlashReply is designed to do, and what depends on your connection method.

Conversation activity, team performance, lead progress and campaign engagement are the planned starting set.

Exports are planned. Formats will be confirmed with early-access customers.

Reporting is designed to connect campaigns to the conversations and pipeline activity that follow.

See how Analytics could work for your team.

Tell us about your business and the WhatsApp workflows you want to improve. We'll share what's available today and what's coming.

Tell us about your business and the WhatsApp workflows you want to improve.