01
Answer from approved knowledge
Use the information you provide to respond to common questions.
FlashBot AI
Help answer customer questions, qualify enquiries, assist agents and perform approved business tasks with connected information.
Kabir Singh
WhatsApp · 23:48
Does the Pro plan include installation?
A person can take over at any time
Understood
Requirement
Timeline
Budget
Buying intent—
Summary
Hand over to Aisha
The problem
Why teams need it
Customers don't stop asking questions when your team is busy. Routine enquiries pile up, and the leads worth a person's time wait behind them.
Who it's for
- Support teams
- Sales teams
- Businesses with after-hours enquiries
What you can do
What FlashBot AI helps your team accomplish
02
Qualify before handover
Collect requirements, preferences, budgets and purchase intent.
03
Assist your agents
Suggest replies, summarize long threads and propose next steps.
04
Escalate to people
Hand over when the question, situation or customer needs a human.
A realistic example
How it plays out
An illustrative scenario showing how the pieces are designed to fit together.
A product question at midnight
- 1
A customer asks whether a plan includes installation.
- 2
FlashBot answers from your approved knowledge.
- 3
It asks about timeline and budget, then records the answers.
- 4
The conversation is handed to sales with a short summary.
Availability & limits
What to know before you rely on it
FlashReply is preparing its product offering. We'd rather be clear about limits than promise everything.
- FlashBot is in development; availability will be announced to early-access customers.
- AI responses can be wrong. Human review and escalation remain part of the design.
- Actions in other tools are limited to what you configure and authorize.
Feature availability depends on your connection method, plan and launch status. We'll confirm what applies to you during onboarding.
Works with
FAQ
FlashBot AI — questions, answered
Straight answers about what FlashReply is designed to do, and what depends on your connection method.
FlashBot is being developed for business-specific conversational assistance, including routine support, lead qualification and authorized workflow actions. Human escalation remains an important part of the experience.
Only what you provide and approve — such as product information, policies and connected data you authorize.
Yes. FlashBot is designed to assist your team, including suggesting replies for an agent to review before sending.
See how FlashBot AI could work for your team.
Tell us about your business and the WhatsApp workflows you want to improve. We'll share what's available today and what's coming.
Tell us about your business and the WhatsApp workflows you want to improve.