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Integrations

Link customer communication with spreadsheets, CRM software, commerce, scheduling and operational tools.

Row added

The problem

Why teams need it

The same customer details get typed into three tools. Each copy drifts out of date, and no one trusts any of them.

Who it's for

  • Operations teams
  • Teams with an existing CRM
  • E-commerce stores

What you can do

What Integrations helps your team accomplish

01

Keep records in sync

Send contacts, leads and updates to the tools you already use.

02

Bring context into the chat

Show order, booking or account information beside the conversation.

03

Trigger actions elsewhere

Create rows, events or tickets from a workflow.

04

Build your own

Use webhooks and APIs for custom applications.

A realistic example

How it plays out

An illustrative scenario showing how the pieces are designed to fit together.

A new enquiry into a spreadsheet

  1. 1

    A customer shares their requirement in chat.

  2. 2

    The details are saved to the customer profile.

  3. 3

    A workflow adds a row to your team's sheet.

  4. 4

    The sales owner is notified with a link to the conversation.

Availability & limits

What to know before you rely on it

FlashReply is preparing its product offering. We'd rather be clear about limits than promise everything.

  • Listed tools are planned or candidate integrations.
  • Individual availability will be shown when supported and tested.
Feature availability depends on your connection method, plan and launch status. We'll confirm what applies to you during onboarding.

Works with

FAQ

Integrations — questions, answered

Straight answers about what FlashReply is designed to do, and what depends on your connection method.

Connecting external business software is part of the product roadmap. Specific connectors will be listed as they become available.

Webhooks and APIs are part of the automation roadmap for custom applications.

Priorities are shaped by early-access customers. Tell us which tools matter to you.

See how Integrations could work for your team.

Tell us about your business and the WhatsApp workflows you want to improve. We'll share what's available today and what's coming.

Tell us about your business and the WhatsApp workflows you want to improve.