01
Segment your audience
Group opted-in customers by interest, activity or stage.
Broadcast Campaigns
Create permission-based customer campaigns, organize audience segments and measure how conversations develop after a message.
Summer collection
Campaign · scheduled 10:00
Audience
Opted-in · Product updates
0
contacts in segment
Sending
The problem
Why teams need it
A campaign goes out, replies come back, and nobody can say what happened next. Messaging without consent or follow-through costs trust — and sometimes the number.
Who it's for
- Marketing teams
- Store owners
- Customer success teams
What you can do
What Broadcast Campaigns helps your team accomplish
02
Personalize the message
Use customer details so updates feel relevant, not broadcast.
03
Follow the replies
Route responses into the inbox, the pipeline or a workflow.
04
Measure engagement
See delivery, reads and replies alongside what happened after.
A realistic example
How it plays out
An illustrative scenario showing how the pieces are designed to fit together.
A new-collection announcement
- 1
You pick a segment of customers who opted in to product updates.
- 2
The message is personalized and scheduled.
- 3
Replies open as conversations with the campaign attached.
- 4
Interested shoppers are followed up by the store team.
Availability & limits
What to know before you rely on it
FlashReply is preparing its product offering. We'd rather be clear about limits than promise everything.
- Campaigns are intended for relevant, permission-based messaging only.
- On the official platform, business-initiated messages require approved templates.
- Message limits depend on the connection method and applicable WhatsApp policies.
Feature availability depends on your connection method, plan and launch status. We'll confirm what applies to you during onboarding.
Works with
FAQ
Broadcast Campaigns — questions, answered
Straight answers about what FlashReply is designed to do, and what depends on your connection method.
The campaign system is intended for relevant, permission-based business messaging. Availability, limits and template requirements depend on the connection method and applicable WhatsApp policies.
Yes. Honoring opt-outs is a platform requirement and is built into how campaigns are designed.
Limits are set by your connection method, provider and account standing, not by FlashReply alone.
See how Broadcast Campaigns could work for your team.
Tell us about your business and the WhatsApp workflows you want to improve. We'll share what's available today and what's coming.
Tell us about your business and the WhatsApp workflows you want to improve.