01
A profile behind every chat
Keep contact details, tags, notes and conversation history together.
WhatsApp CRM
Turn conversations into organized leads, customer profiles, follow-ups and pipeline activity without losing the context behind the relationship.
Priya Sharma
+91 98•• ••• 214 · Pune
WhatsApp
New
Qualified
Proposal
Won
Activity
The problem
Why teams need it
Customer details live in spreadsheets, while the conversations that explain them live in a chat app. Every follow-up starts with searching for what was said.
Who it's for
- Sales teams
- Business owners
- Account managers
What you can do
What WhatsApp CRM helps your team accomplish
02
A pipeline you can trust
Move leads from new enquiry to qualified, proposal, negotiation and won.
03
Follow-ups that happen
Create tasks and reminders tied to the conversation they came from.
04
Context for the next person
Anyone on the team can see what was asked and what should happen next.
A realistic example
How it plays out
An illustrative scenario showing how the pieces are designed to fit together.
A lead that would have gone quiet
- 1
A buyer says “I'll think about it” after receiving a quote.
- 2
The lead stays in Proposal with a follow-up task due in two days.
- 3
The owner gets a reminder with the full conversation beside it.
- 4
The follow-up goes out on time and the deal moves to Negotiation.
Availability & limits
What to know before you rely on it
FlashReply is preparing its product offering. We'd rather be clear about limits than promise everything.
- Pipeline stages and fields are configurable; default layouts will be published at launch.
- Syncing with external CRMs depends on connector availability.
Feature availability depends on your connection method, plan and launch status. We'll confirm what applies to you during onboarding.
Works with
FAQ
WhatsApp CRM — questions, answered
Straight answers about what FlashReply is designed to do, and what depends on your connection method.
It can be a starting point for teams without one. For teams with an existing CRM, connecting it is part of the integration roadmap.
Contact import is planned. Supported formats and limits will be confirmed with early-access customers.
You decide. Leads can be created manually or by rules you configure in workflows.
See how WhatsApp CRM could work for your team.
Tell us about your business and the WhatsApp workflows you want to improve. We'll share what's available today and what's coming.
Tell us about your business and the WhatsApp workflows you want to improve.