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Restaurants & Food Businesses

Respond to menu questions, reservation requests, order enquiries and customer feedback.

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Sample workflows

Three workflows, start to finish

Not a feature list — what a day in restaurants & food businesses could look like with conversations, people and follow-ups connected.

Reservation

Workflow 01
  1. 1

    Guest asks for a table

  2. 2

    Date, time and party size collected

  3. 3

    Booking confirmed by the host

  4. 4

    Permitted reminder sent

Menu & orders

Workflow 02
  1. 1

    Customer asks what's available

  2. 2

    Menu shared

  3. 3

    Order taken or routed

  4. 4

    Status update sent

Feedback

Workflow 03
  1. 1

    Guest shares feedback after a visit

  2. 2

    Tagged and assigned

  3. 3

    Manager responds

  4. 4

    Return visit invited where appropriate

Workflows are illustrative. Availability depends on your connection method, connected tools and launch status.

What you'll use

The capabilities behind these workflows

Chatbots

Build conversational journeys for FAQs, enquiry capture, lead qualification and handovers without relying on manual responses for every routine question.

Team Inbox

Stop juggling conversations. Assign chats, collaborate with teammates, keep customer context and give every enquiry an owner.

Templates & Flows

Organize approved message templates, reusable responses and supported interactive customer journeys.

Tell us how your restaurants & food businesses team works on WhatsApp.

We're shaping FlashReply with early-access businesses. Share the workflows you'd like to improve and we'll show you what fits.

Join FlashReply Early AccessTalk to Our Team

Tell us about your business and the WhatsApp workflows you want to improve.