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Agencies

Coordinate campaign leads, shared inboxes, client workspaces, follow-ups and reporting across multiple accounts.

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Workspace

Northwind Realty

AllSalesSupport
MemberRoleOpen chats

Sample workflows

Three workflows, start to finish

Not a feature list — what a day in agencies could look like with conversations, people and follow-ups connected.

Client onboarding

Workflow 01
  1. 1

    New client workspace created

  2. 2

    Team and roles assigned

  3. 3

    Number connected

  4. 4

    Starter workflows configured

Campaign leads

Workflow 02
  1. 1

    Lead arrives from a client's ad

  2. 2

    Source recorded

  3. 3

    Qualified by the agreed questions

  4. 4

    Handed to the client's sales team

Client reporting

Workflow 03
  1. 1

    Activity collected per workspace

  2. 2

    Leads and responses summarized

  3. 3

    Report shared with the client

  4. 4

    Next month's priorities agreed

Workflows are illustrative. Availability depends on your connection method, connected tools and launch status.

What you'll use

The capabilities behind these workflows

Team Management

Configure teams, roles, assignments, internal notes and accountability as customer communication grows.

Team Inbox

Stop juggling conversations. Assign chats, collaborate with teammates, keep customer context and give every enquiry an owner.

Analytics

Track response activity, workloads, campaigns, pipeline movement and business outcomes.

Tell us how your agencies team works on WhatsApp.

We're shaping FlashReply with early-access businesses. Share the workflows you'd like to improve and we'll show you what fits.

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Tell us about your business and the WhatsApp workflows you want to improve.