01
Capture the source
Know which ad, form or channel started each conversation.
Lead Capture
Bring enquiries from ads, forms and connected sources into a process where they can be qualified, assigned and followed up.
Lead sources
Click-to-WhatsApp adWebsite formWhatsApp
The problem
Why teams need it
Leads arrive from ads, forms and referrals, land in different places and get the same generic reply — if they get one at all.
Who it's for
- Marketing teams
- Sales teams
- Agencies running lead campaigns
What you can do
What Lead Capture helps your team accomplish
02
Qualify early
Collect requirements and interest before a salesperson steps in.
03
Route to the right person
Assign by product, region, language or availability.
04
Prioritize attention
Help your team see which conversations deserve an immediate reply.
A realistic example
How it plays out
An illustrative scenario showing how the pieces are designed to fit together.
A click-to-WhatsApp ad enquiry
- 1
A shopper taps your ad and opens a chat.
- 2
The campaign source is recorded on the lead.
- 3
Two quick questions identify what they need.
- 4
The lead is assigned and appears in the pipeline as New.
Availability & limits
What to know before you rely on it
FlashReply is preparing its product offering. We'd rather be clear about limits than promise everything.
- Ad attribution depends on eligible click-to-WhatsApp campaigns and the connection method.
- Form and website sources depend on connector availability.
Feature availability depends on your connection method, plan and launch status. We'll confirm what applies to you during onboarding.
Works with
FAQ
Lead Capture — questions, answered
Straight answers about what FlashReply is designed to do, and what depends on your connection method.
WhatsApp enquiries are the starting point. Ads, forms and other connected sources will be listed as they become available.
Assignment rules are planned as part of workflows.
Connecting enquiries from eligible click-to-WhatsApp campaigns is part of the lead-generation roadmap.
See how Lead Capture could work for your team.
Tell us about your business and the WhatsApp workflows you want to improve. We'll share what's available today and what's coming.
Tell us about your business and the WhatsApp workflows you want to improve.