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Travel & Hospitality

Handle packages, bookings, itinerary questions, reservation updates and customer assistance in a connected process.

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Team inbox

3 open

Arjun Mehta

Thanks, got the quote

Neha Kapoor

Can we do Saturday?

Kabir Singh

Sent the documents

Priya Sharma

Unassigned
Reply to Priya…

Sample workflows

Three workflows, start to finish

Not a feature list — what a day in travel & hospitality could look like with conversations, people and follow-ups connected.

Package enquiry

Workflow 01
  1. 1

    Traveller asks about a destination

  2. 2

    Dates and group size captured

  3. 3

    Options shared

  4. 4

    Consultant assigned

Booking coordination

Workflow 02
  1. 1

    Traveller confirms a package

  2. 2

    Details recorded

  3. 3

    Payment link shared where supported

  4. 4

    Itinerary sent

In-trip assistance

Workflow 03
  1. 1

    Guest messages during the stay

  2. 2

    Chat routed to the right desk

  3. 3

    Request handled

  4. 4

    Feedback requested afterwards

Workflows are illustrative. Availability depends on your connection method, connected tools and launch status.

What you'll use

The capabilities behind these workflows

Team Inbox

Stop juggling conversations. Assign chats, collaborate with teammates, keep customer context and give every enquiry an owner.

WhatsApp CRM

Turn conversations into organized leads, customer profiles, follow-ups and pipeline activity without losing the context behind the relationship.

Workflow Automation

Connect messages, CRM activity, conditions, delays, notifications and external services into repeatable workflows.

Tell us how your travel & hospitality team works on WhatsApp.

We're shaping FlashReply with early-access businesses. Share the workflows you'd like to improve and we'll show you what fits.

Join FlashReply Early AccessTalk to Our Team

Tell us about your business and the WhatsApp workflows you want to improve.